The easy way of making a complaint to your local council.
Are you unhappy with the services you are getting from your local council?
Are you not getting any help with complaints to your local council?
Do you find it difficult looking for the correct contact details?
Then, you have come to the right place because complainttocouncil.co.uk will help you reach the right person or department and get your grievance heard – all by simply filling in our form in the right hand side bar. It has never been easier to get your point or complaint heard.
Whether it is queries over housing, council tax, benefits, money, schools, bus services, refuse collections, noise, street lighting or parks and leisure facilities, amongst so many other things, it is hard to get your complaints heard by the right person – someone who can make the difference – when writing a letter of complaint to the council. The complaints procedure with local councils can be confusing, after all, with numerous departments looking after different areas of governance.
For starters, not everyone knows how to complain above a service to their local council. Do you speak to school teachers or administrators in regards to your children’s schooling? Discuss you grievances with leisure centre staff over poor facilities? Query free bus services with the provider? Or do you attempt to liaise with an official at your local council offers to make a complaint about noise pollution made by rowdy teenagers? The process is unclear. We are all different, too, remember. Some of us like to send a letter of complaint, others believe a complaint email is a better solution. The more traditional amongst us will make a phone call to the customers services department to chat through a complaint, while other would rather pay a visit to the local council offers to make a face-to-face complaint.
Each department of your local councils is responsible for handling complaints, but getting a letter of complaint or email to council departments firstly read, and secondly responded to, is proving to be increasingly difficult with local councils coming under ever more pressure both in financial terms and level of service offered.
The complaints procedure with this site is simple. All you need to do is select your local council from the listed UK local councils in the drop down menu and fill in the complaint form and click send. You will receive a confirmation email, notifying you that your complaint has been received by your relevant department of your local council.